All sales are final
This page explains how returns, exchanges, damaged shipments, incorrect items, and missing items are handled for Manzano's PopShop.
All Sales Are Final
All Funko Pop, bundle, and accessory purchases from Manzano's PopShop are final once an order is placed.
We do not accept customer-initiated returns, exchanges, or cancellations for buyer's remorse, duplicate orders, change of mind, opened items, packaging preferences, or price changes after purchase.
Damaged, Incorrect, or Missing Orders
If your order arrives damaged, incorrect, or missing an item, contact us within 48 hours of delivery with your order number and clear photos of the packaging and item condition.
We will review the issue and determine the appropriate resolution. A resolution may include replacement, store credit, partial refund, or another correction at our discretion.
Condition and Collectibles
Funko Pop boxes may have minor shelf wear unless a listing specifically states otherwise. We do our best to show and describe notable condition issues before purchase.
Collectors should review product photos, title, price, stock, and variant details before placing an order.
How to Contact Us
Email manzanohq@gmail.com with your order number and issue details. Requests sent outside the 48-hour delivery window may not be eligible for review.